FAQ

If you don't absolutely love our products then we want to make it right. That's why we stand behind our 30-day, no questions asked refund policy.

Simply send it back and we'll refund your entire purchase price. We know shopping can be difficult, we're in the business of making it easier.

5 year warranty that covers all hardware issues or breaks.

This can happen for a few reasons: manufacturing delays or freight/shipping delays. We try our best to ship as quickly as we can!

When you buy one of our products, shipping and delivery is free on us!

If you already have a NEMA outlet (such as one for your dryer), an electrician is not necessary! However, you'll need an electrician if you don't have these outlets, shoot us an email and we'll help you find one: support@getbauen.com

No worries, send us a message at support@getbauen.com for fast 24/7 email support.